Emergency Walk-In Cooler & Freezer Repair
in Gurnee, IL
Gurnee, IL
Project Details
Emergency Walk-In Cooler & Freezer Repair in Gurnee, IL
Legacy Refrigeration recently responded to an emergency service call in Gurnee, IL, where a hotel’s walk-in food cooler, walk-in beer cooler, and walk-in freezer had all stopped running. This issue occurred on a Sunday afternoon, and immediate repairs were crucial to keep the kitchen operational.
Diagnosing the Issue
Upon arrival, we inspected the Heatcraft condensers and Champion evaporators and found none of the systems were running. Next, we examined the control box that managed all three walk-ins and discovered no power on the low-voltage circuit.
After checking the breaker panel, we found a breaker had tripped, specifically, the one powering the glycol pump on the walk-in beer cooler. Further inspection of the glycol system revealed that the glycol tank was completely frozen—likely due to an improper water-to-glycol ratio. The freeze caused the motor to seize, ultimately tripping the breaker and shutting down the entire system.
Restoring Functionality
To quickly resolve the issue, we removed the glycol pump from the circuit and reset the breaker. This immediately restored power to all three walk-ins, getting the coolers and freezer back up and running. This was a temporary fix to get the hotel through their busy service hours.
Planning for a Permanent Solution
While the immediate crisis was averted, plans are now in place for the following upgrades:
✅ Separating the glycol pump onto its own circuit
✅ Replacing the seized pump motor
✅ Dedicating a power circuit for the walk-in control panels
✅ Cleaning up and organizing the electrical wiring
With these improvements, the hotel’s refrigeration system will be more reliable, efficient, and protected against future failures.
Legacy Refrigeration: The Trusted Choice
Legacy Refrigeration is known for its rapid response times and expert service, ensuring businesses stay up and running when needed. Our outstanding online reputation reflects our dedication to providing top-tier customer service.
If you own a cooler or freezer in Gurnee, IL, and need professional assistance, Mitchell Moore and the team at Legacy Refrigeration are ready to help. Contact us today for a FREE estimate, and let us keep your refrigeration systems running at peak performance!
